All BIG SCRUNCHIE sales are FINAL and not eligible for returns at the moment. If you received a damaged product please open up an inquiry through Our team will get back to you within 7-14 business days. We are here to help with all of your concerns! Please refrain from messaging us on social media with these concerns as you may not get a timely response. Thank you.



We currently CANNOT process exchanges for international orders.
Orders shipped within United States are eligible for exchanges for up to 30 days from date of purchase.
All inquiries must be forwarded to